Booked an over night stay, first of all we were locked out of our room because the card key did not work (this happened at 11.30pm) they had to drill…Booked an over night stay, first of all we were locked out of our room because the card key did not work (this happened at 11.30pm) they had to drill the door to get it open. I went down to complain at reception where in all fairness after asking they offered me free breakfast.
The breakfast was poorly attended by staff, food was left on the floor when people had left the tables. I waited 10 minutes for someone to serve me at the omlete cooking area. Then yet again we were locked out of our room, workmen had to come up.
The internet barely works here so we just used our data package, the Jacuzzi was sandy and the sunlounger mattresses were dirty. On returning to the room to shower we found we had no power in the room, by this stage we had given up complaining. The walls are so thin you could hear couples next door.
When we left we told the staff of our problems at reception. They couldn't have cared less.Read more