I had a problem with them and I posted a bad review about 5 months ago. they wrote that they are sorry and they wanted me to contact them to solve the issue. of course nobody called me or followed up. shame on you buffalo wings and rings. it's a Shame how customer service in this county can be bad even in big names.
I had the worst experience there, I called the manager and made a reservation for 25 people and asked for a discount, they said they'll give me a discount but refused to tell me how much. I usually get 10% discount for my orders in Abdoun branch so I assumed I'll get at least the same since I'm bringing 25 people with me, and I told my group that we'll have a discount there.
when we got there, there was no table ready for us though I called them an hour before we got there.
one of the guys with me had a tax exempt card, so I told the manager we want to use it, he said no problem. our bill was over 400 jd. they gave me back 20 jd as tax return and 10 jd for a discount!
you do the math! the tax alone should have been more than 50 jd... where did the money go?
I will never go back there! they are not professional, and they embarrassed me in front of the group.
In short, unprofessional staff, they opened late, they didn't let us set were we wanted, that part was close for "cleaning" which wasn't true, very slow service and tips are obligatory... They take it without telling you so you better Count the change