I have previously rated Lulu a 4 star but am changing it down to a 2 star. However cheap the prices are compared to other supermarkets and wide their range of selection, I have always been disappointed with their customer service. I do not mind bagging my groceries and I have been doing it every time I shop with them. I make it a point to have a companion with me so one can bag and the other checks the cashier's item punch or unload groceries from the cart. But just today when I went to shop, I went to a queue with a bagger. And there was only two other customers in front of me who did not have as much items as I did. The bagger was looking at me from where he was standing and was checking out how much I have on my cart, he frowned and made funny faces at me like saying "ooooh, you have a lot, I don't wanna help you with that"!!! Pissed, I moved to the next counter that fortunately just opened and with a bagger. Again, seeing my cart (I mean excuse me I only had 80 items including feeding bottle nipples!!!) after the 3rd bag, he left and switch to another left us to carry the 10kg sack of rice from under the cart to the cash register for scanning! I have never been so disappointed with their staff behaviour until now. Lulu is still a good place to shop though. It is just so sad that they are being let down by a few who choose not to show an excellent customer service. And sad that I would see some staff would help other nationalities no matter how many carts they get on the counter and it's not like I am not generous or something. I have been in a customer service kind of line of work. And I have never refused passengers any assistance I can get them..
Lulu electra abu dhabi is so bad, when i entered the horrible scent is at all floors, and and the vegetables are so dry with no smell.
I had to complain to the cashier but she was unfriendly and she was throwing the food after she scan it her name is maricar, so i went to complain the supervisor whos name is abdu... somerhing, but he took her side and shouted while talking to me, oh my God they need lots of customer service train.
its last time to go to lulu abu dhabi
Although it is huge and sometimes overwhelming, Lulu really has everything you need, and the prices aren't so inflated like some other grocery stores in the city. The whole store is very organized and everything is quite easy to find. There are always associates around to answer any questions you may have. They have also started selling Quinoa which I can't find anywhere else in the city!
All in all, the sometimes stressful experience of grocery shopping in Abu Dhabi has become much easier.
Best place in Abu Dhabi to shop... Groceries n all ur other needs be it cloths or luxury items, all done in one go... Not to mention their food counter where u can get delicious food at a much better price than any restaurant n better tasting too. For me its the best place for all home n family needs! Thank God for Al Wahda Lulu.. :D
the bigger the better like never before LULU hypermarket,at musriff mall. this is the place for all family where you can find the cheaper and absolutely high value of different types of variety of products, truly world class and the only supermarket who offer a big savings such as, buy two take one for free its really fantastic! and so much more im really pretty sure this holy month of ramadan, this the better place to be with the celebration for the eid holidays for your family and freinds. the most reliable,oriented and convenience hypermarket ive experienced so far accross the UAE. if you are in the supermarket you will never ask anymore all what you want already there. the most important thing at LULU is LOW LOW and affordable price! LULU HYPERMARKET... WHERE THE WORLD COMES TO SHOP!
Lulu is a great shop but the one in the Mazayed Mall is not without it's problems to be honest. Although it has everything you need it is not laid out methodically so you find the isles are left to right but then you miss the up and down isles which makes it more difficult to plan a shop. The meat section is adequate but other Lulu have so much more to offer such a a great BBQ range, ready made kofta or packet kofta, sausages, burgers, this Lulu has nothing of this sort at all. The other frustrating thing is that the stationary, household white goods, linen and clothing is on another level of the Mall at the opposite end meaning which ever way you do your shop you always have to hand your items in to security and get a token.
Who didn't visit this huge store !!! They got like all kind of human needs such as food, electronics and clothes. You don't want to miss the chance to visit this store in Ramadan. You can find all of the food you'll need in this Holy month. And the best part of this is that the prices are cheaper than usual and for sure it is cheaper than other supermarkets and groceries
Quality products, and lots of them, at some of the best prices in town. Electrical goods, cosmetics, stationery, men's suits, casual clothes, toys and much much more.
Under one roof, play area for children, food court, money exchange centers and bank counters besides a panoply of international and regional brands.
Who didn't visit this huge store !!! They got like all kind of human needs such as food, electronics and clothes. You don't want to miss the chance to visit this store in Ramadan. You can find all of the food you'll need in this Holy month. And the best part of this is that the prices are cheaper than usual and for sure it is cheaper than other supermarkets and groceries.